Frequently Asked Questions

UK delivery typically takes 7–8 business days after your order is processed.

Each candle is made to order and will be processed within 1–2 business days.

Yes, we offer delivery throughout the UK with standard shipping times of 7–8 business days.

We accept returns within 30 days for unused candles in their original packaging.

Contact us to initiate a return and we'll provide you with return instructions and a prepaid label.

Our candles are crafted from premium natural soy wax blended with fine fragrance oils and cotton wicks.

Trim the wick to 5mm before each burn and allow the wax to melt evenly across the surface for best results.

Our candles offer approximately 40–50 hours of burn time depending on size and care.

You can reach us via email or through our contact form. We respond within 24 hours.

Yes, we offer luxury gift wrapping and personalized messages for all orders.